Our Referral Process
We make the referral process as straightforward and responsive as possible, understanding that timely placements can make a critical difference to a young person's safety.
Initial Enquiry
Complete the referral form below or call our referral team. Provide as much background information as possible to help us assess whether we can meet the young person's needs.
Initial Assessment
Within 24 hoursOur Registered Manager reviews the referral and assesses whether we have suitable placement availability. We aim to respond to all referrals within 24 hours.
Placement Matching
We arrange a matching meeting to discuss the placement in detail, share our care approach, and begin the placement agreement.
Placement & Support
Our team prepares the young person's room and care plan. We provide regular reviews, placement reports and multi-agency meetings throughout the placement.
Submit a Referral
Please complete all sections as thoroughly as possible. All information is treated with strict confidentiality in line with GDPR.
Prefer to complete the referral offline?
Download our referral form, complete it securely, and email it to our referrals team. We aim to respond to all referrals within 24 hours.